This is a great back pack! I love the quality and all of the pockets. This is my daily work bag now and its easy to travel with. The back pack is as airport friendly as advertised. Couldn't be happier.
The bag is great for what I wanted - a smart bag I can take on work trips and can have attached to my carry-on suitcase - but when travelling for personal use, the backpack doesn't really allow you to pack much in. There are a LOT of pockets and zips but as a result each pocket is very small and doesn't allow you to put much in it - a case in point would be the second zip pocket behind the straps that serves zero purpose when you could have made the main chamber larger.
I travel quite a bit and was looking for a bag that fits in with a professional environment. The color, look and feel are very nice, not embarrased to carry this bag at all. I was surprised at the padding and comfort of the bag and more so at the storage compartments.
All-in-all. no regrets, this is a very nice bag.
I agree with most of the positive comments posted by others. Compact and looks good. It's billed as a "commuter" bag, and it's fine for that but it's also a good weekender if you aren't packing your mother-in-law inside it.